Privacy Policy

Introduction. CROPWISE is managed by Syngenta Crop Protection, LLC (Syngenta) - the “data controller”. Your privacy is important to us. Syngenta has therefore developed this privacy statement (this “Statement” or “Privacy Statement”) to inform you how Syngenta collects, stores, uses and processes the personal data and information you provide us through this website.

Effective date. January 1, 2023

Scope of this Statement. This Statement covers the personal data and information (hereinafter “Personal Information”) we collect through this site. Personal Information is data that identifies you personally, either alone or in combination with other information available to us. Examples of Personal Information include your name, address, email address, tax identification number, if applicable, and the information you provide when you use our site to create an account or a personal profile.

Your consent. By using this site you are accepting the practices described in this Statement (including the Cookies Policy available on this site). If you do not agree to this Statement or the Cookies Policy, please do not use this site. We reserve the right to make changes to this Statement or the Cookies Policy at any time. Any changes will be posted in this Statement or the Cookies Policy and material changes will generally apply only to activities and information collected on a going forward basis. We encourage you to regularly review this Statement and the Cookies Policy to make sure you are aware of any changes and how your information may be used.

What Personal Information do we collect through our site?
Personal Information refers to information that lets us know the specifics of who you are. Personal Information is requested when you order a service, register for an account and send us feedback. For example, this information might include your name, address (both billing and registered), email address, industry and product details, and credit card or other payment information. Such information may be held on our contacts and administration databases either because of the work we have done with you or are currently engaged in, or because we believe you might be interested in receiving material from us about our business, products, programs and services. This allows us to manage our relationship with you efficiently, improve our site and the services which we offer to you and to target items of interest we may send to you.

Non-personally identifiable information refers to information that is statistical in nature only and that does not, by itself, allow to identify a specific individual or entity, and which depends upon the visiting you do on the site. For example, this information may include the domain from which you access the internet, the date and time you access the site, and the internet address of the website from which you linked directly to the site. This information is used in an aggregate form to make the site more useful and attractive to its users.

Agreements governing your use of special features and password-protected areas.
This site may include special features and password-protected areas. When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked "I agree." This type of agreement is known as a "click-through" agreement. If any of the terms of the click-through agreement are different than the terms of this Statement, the terms of the click-through agreement will supplement or amend this Statement, but only with respect to the matters governed by the "click-through agreement."

Cookies and similar technologies.
We use "cookies" and other web technologies to collect information and support certain features of our sites. “Cookies” provides us with information about the ways visitors use our sites – which pages they visit in what order, which links they use, and how long they stay on each page

We do this to:

analyze and improve the effectiveness of our advertising campaigns;
support and enhance the features and functionality of our sites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to our sites; and
personalize your experience when you use our sites.

Generally, the information we collect using these web technologies does not identify you personally.

If, however, you have created a user identity, for example, by signing up to use a passwordprotected area on one of our sites, we may link the information we collect using web technologies to other information that identifies you personally.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave a site. Although you are not required to accept our cookies when you visit our sites, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our sites. Please see the Cookies Policy on this site for more details.

How does Syngenta use your Personal Information?
Generally, we use the Personal Information we collect through our site:

To provide the products, information, and services you request from us
For security, credit, or fraud prevention purposes or any other legal obligation
To contact you with special offers and other information we believe will be of interest to you where you have given us permission to do so.
Based upon a legitimate interest we have:

To provide you with effective customer service;
To provide you with a personalized experience when you use our site;
To display personalized advertising when you visit our site;
To contact you with information and notices related to your use of our site;
To invite you to participate in surveys and provide feedback to us;
To better understand your needs and interests;
To improve the content, functionality and usability of our site;
To improve our products and services;
To improve our marketing and promotional efforts; and

For any other purpose identified in an applicable privacy notice or other agreement between Syngenta and you.

How does Syngenta disclose my Personal Information?
Service providers. We disclose Personal Information to companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services) or that help us market our products and services (such as third-party e-mail marketing companies). These third parties are required by contract to use the Personal Information we disclose to them only to perform services on our behalf and to take commercially reasonable measures to protect the confidentiality and security of your Personal Information.

Within Syngenta. We may disclose the Personal Information we collect through our Site within Syngenta or with other North America affiliates of Syngenta for cross-marketing and other purposes. If you do not want us to disclose your Personal Information with another member of the Syngenta North America family of businesses you may "opt-out" at any time by sending an email or writing to our data privacy officer – see the contact details on this page.

Business transfers. Your Personal Information may be transferred to a company that has acquired the stock or assets of Syngenta, one of its affiliates, or one of our businesses, for example, as the result of a sale, merger, reorganization or liquidation. If such a transfer occurs, the acquiring company's use of your Personal Information will still be subject to this policy and the privacy preferences you have expressed to us.

Compliance with laws and protection of our rights and the rights of others. We may disclose Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply our online terms of use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

Aggregate information. We may disclose aggregated demographic or survey information with third parties, but this information is in anonymous form and does not contain any Personal Information. The aggregate information that we disclose may include anonymous information that is captured through the use of cookies and other similar tracking technology, as explained in the section entitled “cookies and similar technologies.”

As described in a privacy notice. We reserve the right to disclose your Personal Information as described in any additional privacy notice posted on the web page (or area) where you provide that information. By providing your Personal Information on that web page you will be consenting to the disclosure of your Personal Information as described in that privacy notice.

As described in a click-through agreement. We reserve the right to disclose your Personal Information as described in any click-through agreement to which you have agreed.

Your choices

In general
We respect your right to make choices about the ways we collect, use and disclose your Personal Information. In most cases, we will ask you to indicate your choices at the time we collect your Personal Information. We will also include an "opt-out" link in newsletter or promotional email we send you so that you can inform us that you do not wish to receive such communications from us in the future. If you have created an account or a personal profile on our site, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page.

Direct marketing
Before we use your Personal Information for direct marketing purposes (or permit our affiliates to do so), we will offer you the opportunity to choose whether to have your information used in this way. If at any time you wish to be taken off our direct marketing mailing lists, please send an email or write to our Data Protection Officer– see the contact details on this page. Please provide your full name, address and email address so that we can find you on our mailing lists. Once we have the information we need, we will remove you from our mailing lists. Please give us a reasonable amount of time to honor your request.

Disclosing your personal information.
Please review the section entitled "how does Syngenta disclose my Personal Information?" to learn how we may disclose your Personal Information with third parties and what choices you have.

How can you exercise your rights in relation to your Personal Information?
We strive to maintain a high level of transparency about the data we process. As regards our processing of your Personal Information described in this Statement, you have the following rights:

To confirm Syngenta is processing your Personal Information, to get access to or receive a copy of the Personal Information we may have about you;
To require us to rectify or update any inaccurate Personal Information, or complete any incomplete Personal Information;
To require us to delete or erase your Personal Information;
To restrict our processing of your Personal Information;
To require us to transmit certain of your Personal Information to you or to transfer or have the information transferred to another data controller (data portability); and
To require that we stop processing your Personal Information for direct marketing purposes. Subject to other legitimate interests which we may be able to rely on (e.g. in the context of legal claims pending or threatened against us), we will then no longer be allowed to process your Personal Information

If you wish to exercise any of your above rights, you can contact us at no cost by sending an email to the Data Protection Officer – see the contact details on this page.

We will respond to your reasonably specified request as quickly as possible after validating the request.

We will without undue delay modify your Personal Information if we agree that it is either inaccurate, out of date, incomplete, irrelevant or misleading, after taking into account the purposes for which it was collected. If we correct it and had previously disclosed it to a third party, we will also notify that third party if required to by law.

If we disagree with your request to correct your Personal Information, we will explain the reason for refusal and the ways you can complain.

How long does Syngenta store your Personal Information?
We intend to keep your Personal Information accurate and up-to-date. We do not wish to store your Personal Information for any longer than necessary for the relevant purposes in relation to the use of our Website. How long we need to keep your Personal Information depends on the purpose for which we collect it, and therefore there is no standard retention period. Thus, the retention period may vary depending on the circumstances. For other legal reasons, e.g. in the context of legal claims, we may need hold Personal Information beyond the term required to meet the defined purpose for which they were collected in the first place. However, in these cases we will no longer actively process the Personal Information for the originally specified purpose.
Should you wish to obtain more information on where and how long your Personal Information is stored, and on your right of erasure please contact our Global Data Protection Officer – see contact details on this page.

How does Syngenta protect Personal Information?
We maintain a comprehensive data security program, including commercially reasonable administrative, physical and technological security measures, to protect Personal Information from unauthorized access, unauthorized use, and unauthorized or accidental destruction, modification or disclosure. Although we take commercially reasonable precautions to provide an appropriate level of security, we cannot guarantee the security of Personal Information provided over the internet or stored in our databases.

Links to other Syngenta websites
This Site may contain hyperlinks to other websites operated by Syngenta or other Syngenta entities ("Other Syngenta Website(s)"). These Other Syngenta Websites are separate and distinct websites. Each serves a different purpose. Each Other Syngenta Website is therefore governed by its own terms of use and its own privacy statement. If you access Other Syngenta Websites through links on this site, please take a few minutes to review the terms of use and privacy statement posted on each Other Syngenta Website you visit.

Links to other web sites
This site may contain links to web sites operated by other companies, including websites operated by our third-party service providers, our affiliates, and other third parties. This Statement does not apply to Personal Information collected on any of these third-party web sites. When you access third-party web sites through a link on this site, please take a few minutes to review the privacy policy posted on that site.

Children
Our Site is not directed nor targeted to children under the age of 13. We do not use our Site to knowingly solicit Personal Information from, or market to, children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information through one of our sites, we will use reasonable efforts to remove such Personal Information from our databases.

Special notice for visitors who reside outside the United States
Syngenta uses web servers and stores data in Switzerland, France, the United States or in other countries. We may transfer your Personal Information to our service providers and others located in Switzerland, France, the United States or other countries for the purposes described in this Statement. Different countries have different privacy laws and requirements, and some provide less legal protection for your personal information than others.

Please know, however, that no matter where your Personal Information is collected or processed, if it was collected through this Site, we will ensure that it is protected by the terms of this Statement and any privacy notices or click-through agreements that apply to you.

By using this site, you are consenting to the collection, use, and transfer of your Personal Information in or to the United States or any other country in the world.

Governing law & Jurisdiction
This Statement is governed under the laws of Delaware without regard to its conflicts of law provisions. The United States District Court for the District of Delaware, Wilmington, Delaware, shall have exclusive jurisdiction for any claims relating to these Statement.

Questions, concerns and complaints concerning our privacy practices
Should you have any question or concern on how Syngenta utilizes your Personal Information, you can contact our Data Protection Officer – see the contact details on this page.
You also have a right to lodge a complaint with the relevant supervisory authority (in particular in the State of your habitual residence, place of work or place of the alleged infringement).

Requests:
To exercise your privacy rights:

To know what personal information is collected about you through this site;
To access any personal information collected about you;
To Opt out of the sale of your personal information;
The return of any personal information collected about you through this site;
The deletion of any personal information collected about you through this site.

Contact the Global Data Privacy Officer:

Data.privacy@syngenta.com

Additional Information for Regional U.S. Consumers (“Notice”)

This Notice further explains how we collect, use, and disclose your Personal Information. It also describes how to exercise your rights under the California Consumer Privacy Act (“CCPA”), the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act. Syngenta refers to those laws collectively the “U.S. Privacy Laws”.
When Syngenta references “Personal Information” in this Notice, that is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with consumers, directly or indirectly. Personal Information does not include information that cannot be reasonably linked to you. In addition, in this Notice we use certain defined terms, which we have capitalized. These capitalized terms have the meaning given to them in our Terms & Conditions, which form part of the Agreement between us and you.

How Syngenta may collect, use, and disclose Personal Information

The chart below shows the categories of Personal Information we may collect through Cropwise, examples of the types of Personal Information in each category; the types of sources from which each category of Personal Information is collected; the business purpose(s) for which that category of Personal Information is collected as well as the types of third parties with whom that category of Personal Information is disclosed. This information covers the past 12 months.

How Syngenta may collect, use, and disclose Personal Information
Categories of Personal Information Collected	Examples of Personal Information Collected	Categories of Sources from which Personal Information is Collected	Business or Commercial Purposes for Collection and Disclosure	Categories of Third Parties to whom Personal Information is Disclosed	Intended Data Retention Period
Identifiers	Your real name, alias, email address, business name, a description of who you are, postal address, telephone number, password for your Account.	Directly from a consumer	We use this personal information to: register and set up your Account and provide the Products; provide technical and customer support.	As described in the section entitled "How does Syngenta disclose my Personal Information?"	As long as required for the business purpose or as legally required
Identifiers	Your real name, alias, email address, business name, a description of who you are, address, telephone number.	Directly from a consumer	We use this personal information to: communicate with you via email, text or in app notifications about updates to the Product or other important functional service messages; send you user satisfactions surveys and to ask for your feedback about the Products.	As described in the section entitled “How does Syngenta disclose my Personal Information?”	As long as required for the business purpose or as legally required
Internet Activity	If you use a mobile app Product, the information regarding your interaction with the application, including the date and time the app on your device accesses our servers and what information and files have been downloaded to the app.	Directly from a consumer or acquired via digital process	We use this information: for maintenance of the app; for statistical purposes about the usage of these apps in order to improve their functionality; to understand how they are used and resolve questions regarding their use; for security purposes. The developer of your mobile operating system (e.g. Apple; Google) may also collect app usage data. You should refer to their privacy notices and policies for more information.	As described in the section entitled “How does Syngenta disclose my Personal Information?”	As long as required for the business purpose or as legally required
Internet Activity and Identifiers	If you use an online service in connection with a Product, the following will be collected: computer type (Windows or Macintosh), operating system name and version, language, internet browser type and version and the name and version of the online services you are using, Internet Protocol address, browsing/search history (page(s) visited and time).	Directly from a consumer or acquired via digital process. From Service Providers or from publicly-available information.	We use this information to: provide the Products to our users; to ensure they work properly; to calculate usage level; to help diagnose server problems; for statistical purposes about usage of online services; for security purposes.	As described in the section entitled “How does Syngenta disclose my Personal Information?”	As long as required for the business purpose or as legally required
Internet Activity, Customer Records, Inferences and Identifiers	Contact information, as well as information about your interaction with the Products.	Directly from a consumer or acquired via digital process. From Service Providers or from publicly-available information. Internal	Customer profiling and marketing - we will process this data (and other information that you have provided to us through using other Syngenta products or services) to understand how you have used the Products, and what your agricultural needs are. We may then contact you (as a representative of your Business) with relevant information about other Syngenta products and services we think may be of interest to your business. Where required by applicable law, we will obtain your consent for marketing purposes, and in any case, you can stop direct marketing at any time by contacting us as set out below, or by using the unsubscribe link in our emails.	As described in the section entitled “How does Syngenta disclose my Personal Information?”	As long as required for the business purpose or as legally required
Internet Activity and Identifiers	Your real name, alias, email address and device specific identifiers, (computer type (Windows or Macintosh), operating system name and version, language, internet browser type and version and the name and version of the online services you are using, Internet Protocol address, browsing/search history (the page(s) visited and time visited).	Directly from a consumer or acquired via digital process. From Service Providers or from publicly-available information.	We use "cookies" and other similar technologies to collect information and support certain features of our Products. We use this information to: provide the Products (including mobile apps) to our users; for maintenance, to ensure the Products work properly; to calculate usage level, for statistical purposes about the usage of our Products and online services in order to improve their functionality; to help diagnose server problems; to understand how our Products are used; to resolve questions regarding their use; for security purposes.	As described in the section entitled “How does Syngenta disclose my Personal Information?”	As long as required for the business purpose or as legally required

We do not sell or disclose your Cropwise personal information in exchange for money, and we have not 'sold' or 'shared' (as those terms are defined by the CCPA) your Cropwise personal information in the preceding 12 months. Our use of sensitive personal data collected through Cropwise (if any) is limited to use which is necessary to provide the Products.

How can you exercise your rights provided under the U.S. Privacy Laws?

Depending on where you live, and subject to certain exceptions, you may have some or all of the following rights:

Right to Know: The right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices. This includes the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months including (1) the specific pieces and categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of personal information disclosed and the third parties to whom we have disclosed that Personal Information; and/or (4) the business purposes for collecting, selling and sharing that Personal Information.
Right to Request Correction: The right to request that we correct inaccurate Personal Information that we maintain about you.
Right to Request Deletion: The right to request that we delete your Personal Information that we have collected from or about you.
Right to Opt Out of Targeted Advertising: The right to opt out of certain processing of your Personal Information for the purposes of targeted advertising.
Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

If you are a California resident or otherwise have rights under U.S. Privacy Laws and you would like to exercise any of your rights pursuant to this Privacy Statement, please email data.privacy@syngenta.com and describe your request, or complete the interactive “Email Us” webform available at https://www.syngenta-us.com/contact-us with “U.S. Privacy Laws Request” in the subject line and describe your request, or call 1-800-334-9481.

Verification Process

After we receive your request, to ensure the security of the information we store and consumers’ privacy, we will verify that you are appropriately affiliated with the subject of the request, either as the consumer or as an authorized agent or guardian of the consumer. We may ask you to provide a few pieces of information to confirm your identity in our records.

Non-Discrimination

Please note that a legitimate denial of a request for information, deletion, or to opt-out is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests as permitted by the CCPA.

Authorized Agents

You may designate an authorized agent to exercise your rights under the CCPA (or other US Privacy Laws if such laws permit) on your behalf.

Pursuant to the CCPA:

Only a business entity or natural person registered with the California Secretary of State may act as an authorized agent.
You must provide the authorized agent written permission to exercise your rights under the CCPA on your behalf.
We may deny a request from an authorized agent on your behalf if the authorized agent does not submit proof that he, she, or it has been authorized by you to act on your behalf if we request such proof, as permitted by the CCPA.

Even if you use an authorized agent to exercise your rights under the CCPA on your behalf, pursuant to the CCPA we may still require that you verify your own identity directly to us.

Personal Information of Minors

Our operation of this website, our activity on social media, and our services are not intended for children or minors under the age of 16 years old. Accordingly, we do not knowingly collect, store, share or sell information about minors under the age of 16. If you believe that we have unintentionally received personal information about a minor under the age of 16 years old, please contact us at data.privacy@syngenta.com.

Changes

Syngenta reserves the right to amend this Statement, including the Notice, at our discretion and at any time.